Again, this is only true if you have thick hair. If that’s the case, then you should start combing at your ends and work your way up, adding extra conditioner if necessary, say Piero and Luigi Pirri, salon owners in Connecticut and New York and creators of Pirri Element Product. But if you have fine hair, you should actually “start from the top because fine hair is fragile and weak. When brushed at the bottom it is more likely to get split ends.”